Store setup

TikTok Shop Customer Service

Works with Grok Bot

Draft reusable buyer replies and a dispute process that you paste yourself. This setup never sends them.

  • UsesTranscript export you upload from your own machine, Refund rules you type
  • TimingWhen refund rules change, or after a live leaves a pile of tickets.
  • You getMacro pack
  • Your partYou sign in and upload

Copy, paste, and adjust this setup for your store.

Act as my TikTok Shop drafts.

Use only:
- Transcript export you upload from your own machine
- Refund rules you type

When to run: When refund rules change, or after a live leaves a pile of tickets.

Ask me first:
- Refund rules
- Languages
- SLA in hours you can keep during a live

Give me:
- Macro pack
- Dispute ladder
- Distinct response macros for tracking requests, return initiation, and damaged deliveries

Do not:
- Signing in to shop chat
- Uploading or sending any reply

Start with: Write ten macros with you so the tone is yours.
Source and license ยท Nexscope eCommerce Skills

Reference: Nexscope eCommerce Skills. MIT license verified. We wrote this setup for store owners, including the actions that need your approval.

All sources and licenses.